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Microsoft Teams vs Zoom

Last updated: 2026-08-18

Integrated collaboration vs dedicated video — which is better for meetings? — pricing, features, and our verdict.

Feature Comparison

Featurepopular
Microsoft Teams
best
Zoom
Price fromSee website$0/mo (Free)
Free trialCheck websiteFree plan available (40 min meetings, 100 participants)
Best forVarious use casesVideo conferencing for businesses of all sizes
PricingSee website
Free planCheck website40 min meetings, 100 participants
Starting paid price$13.33/user/mo (Pro), $18.32/user/mo (Business)
Max participants100 (Free), 100 (Pro), 300 (Business), 1000 (Enterprise)
Meeting duration40 min (Free), 30h (Paid)
Screen sharing
Breakout rooms
RecordingLocal (Free), Cloud (Paid)
Whiteboard
API access
SupportChat (Pro), 24/7 (Business+)

Microsoft Teams Pros & Cons

Pros

  • Good feature set
  • Active user community
  • Regular updates

Cons

  • Learning curve required
  • Some limitations on lower tiers

Zoom Pros & Cons

Pros

  • Most reliable video platform — stable even on poor connections
  • Feature-rich: screen sharing, whiteboard, breakout rooms, polls, reactions
  • Excellent recording and transcript features
  • Zoom AI Companion for meeting summaries and action items (paid plans)
  • Integrates with everything (Google Calendar, Outlook, Slack, Zapier)

Cons

  • Free plan limited to 40 minutes for group meetings
  • Pro plan $13.33/user/mo — per-host pricing gets expensive
  • Webinars require separate add-on pricing
  • Security concerns historically (Zoom bombing) — improved but reputation lingers
  • Desktop app can be resource-heavy

Final Verdict

Both Microsoft Teams and Zoom are solid choices in the Communication space. The right pick depends on your budget, team size, and specific feature needs. We recommend trying both via their free plans or trials before committing.

Our pick: Zoom

Frequently Asked Questions

Which is better for small businesses: Microsoft Teams or Zoom?

For small businesses, the better choice depends on your budget and specific needs. Zoom generally offers better value for money, while Microsoft Teams has more advanced features for growing teams.

Do Microsoft Teams and Zoom offer free trials?

Yes, both platforms offer ways to try before buying. Microsoft Teams offers a trial, and Free plan available (40 min meetings, 100 participants) also offers a trial. We recommend trying both before committing.

Can I switch from Microsoft Teams to Zoom (or vice versa)?

Yes, most platforms offer data export tools. Contact lists, settings, and historical data can usually be migrated, though some manual setup will be required. Check each platform's migration documentation before switching.

Ready to try?

Start with a free trial and see which tool fits your workflow.