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Hotjar vs FullStory

Last updated: 2026-08-18

Session recording compared — heatmaps, funnels, and pricing — pricing, features, and our verdict.

Feature Comparison

Featurepopular
Hotjar
best
FullStory
Price fromSee websiteSee website
Free trialCheck websiteCheck website
Best forVarious use casesVarious use cases
PricingSee websiteSee website
Free planCheck websiteCheck website

Hotjar Pros & Cons

Pros

  • Good feature set
  • Active user community
  • Regular updates

Cons

  • Learning curve required
  • Some limitations on lower tiers

FullStory Pros & Cons

Pros

  • Good feature set
  • Active user community
  • Regular updates

Cons

  • Learning curve required
  • Some limitations on lower tiers

Final Verdict

Both Hotjar and FullStory are solid choices in the Analytics space. The right pick depends on your budget, team size, and specific feature needs. We recommend trying both via their free plans or trials before committing.

Our pick: FullStory

Frequently Asked Questions

Which is better for small businesses: Hotjar or FullStory?

For small businesses, the better choice depends on your budget and specific needs. FullStory generally offers better value for money, while Hotjar has more advanced features for growing teams.

Do Hotjar and FullStory offer free trials?

Yes, both platforms offer ways to try before buying. Hotjar offers a trial, and FullStory also offers a trial. We recommend trying both before committing.

Can I switch from Hotjar to FullStory (or vice versa)?

Yes, most platforms offer data export tools. Contact lists, settings, and historical data can usually be migrated, though some manual setup will be required. Check each platform's migration documentation before switching.

Ready to try?

Start with a free trial and see which tool fits your workflow.