Close CRM vs Pipedrive
Last updated: 2026-08-18
Two sales-focused CRMs compared — features and pricing — pricing, features, and our verdict.
Feature Comparison
| Feature | popular Close CRM | best Pipedrive |
|---|---|---|
| Price from | See website | $14/user/mo |
| Free trial | Check website | 14-day free trial |
| Best for | Various use cases | Sales-focused small teams |
| Pricing | See website | — |
| Free plan | Check website | ✗ |
| Starting price | — | $14/user/mo (Essential), $49/user/mo (Professional) |
| Pipeline | — | Visual drag-and-drop |
| Email sync | — | Gmail, Outlook |
| Automation | — | Professional plan+ |
| Reporting | — | Basic (Advanced on higher tiers) |
| Mobile app | — | ✓ |
| API access | — | ✓ |
| Integrations | — | 350+ apps |
| Support | — | Email + chat (24/7) |
Close CRM Pros & Cons
Pros
- Good feature set
- Active user community
- Regular updates
Cons
- Learning curve required
- Some limitations on lower tiers
Pipedrive Pros & Cons
Pros
- Best visual pipeline — drag-and-drop deal management
- Easy to set up — get started in under an hour
- Affordable — $14/user/mo starting price
- Activity-based selling methodology built in
- Good mobile app for on-the-go sales teams
- Strong email integration (sync Gmail, Outlook)
Cons
- No built-in marketing tools (email marketing, landing pages)
- Limited customisation compared to Salesforce
- No free plan (14-day trial only)
- Reporting is basic on lower tiers
- No built-in help desk or customer service tools
Final Verdict
Both Close CRM and Pipedrive are solid choices in the CRM space. The right pick depends on your budget, team size, and specific feature needs. We recommend trying both via their free plans or trials before committing.
Our pick: Pipedrive
Frequently Asked Questions
Which is better for small businesses: Close CRM or Pipedrive?
For small businesses, the better choice depends on your budget and specific needs. Pipedrive generally offers better value for money, while Close CRM has more advanced features for growing teams.
Do Close CRM and Pipedrive offer free trials?
Yes, both platforms offer ways to try before buying. Close CRM offers a trial, and 14-day free trial also offers a trial. We recommend trying both before committing.
Can I switch from Close CRM to Pipedrive (or vice versa)?
Yes, most platforms offer data export tools. Contact lists, settings, and historical data can usually be migrated, though some manual setup will be required. Check each platform's migration documentation before switching.
Ready to try?
Start with a free trial and see which tool fits your workflow.